We aim to provide an exceptional logistics and distribution service which requires an all embracing approach and the successful integration of systems, processes, tools, recruitment, technical knowledge and an abundance of the drive needed to succeed on your behalf.
Working with Hastings Freight, customers have access to an unrivalled pallet delivery service.
Situated on the M1 corridor close to Sheffield and Chesterfield, the core business on which our reputation has been founded is the collection and delivery of small consignments of palletised goods.
This service has expanded rapidly over the years and now encompasses daily deliveries into mainland Europe, providing customers with one point of contact for UK and European deliveries.
Within Hastings Freight, there is a real drive, desire, enthusiasm and commitment towards the continuous development of the business.
We have dedicated Customer Account Managers whose responsibility it is to ensure that the service we provide exceeds customer expectations. This is particularly important in the early stages of the relationship when new procedures are being embraced, and we begin to understand the operating procedures and requirements of the customers business.
The ways through which we aim to secure our customers long term commitment and loyalty are given below:
As a measure of our effectiveness, we implement KPI's to study each of our customers.
Palletways was recently confirmed as the UK market leader in the overnight distribution of small consignments of palletised freight.
Founded in 1994, the company provides a range of express palletised freight services to manufacturers, distributors, retailers and logistics providers.
The EU network consists of over 400+ depots with 130 UK members who combine resources to meet the growing demands from customers to deliver smaller volumes of goods more frequently, more cost effectively and quicker to more markets than ever before.
We have 50+ daily international connections and offer both Premium and Economy services.
As a measure of our effectiveness we implement a number of KPIs to study each of our customers. Our on time in full has a staggering average of 98.7%. This is reflected in the many prestigious awards that we proudly display.