Hastings Freight are leading the way in developing and implementing next generation IT solutions to provide customers with the highest levels of operational efficiencies, quality control and consignment visibility throughout the supply chain.
Developed in-house, we launched the ‘Digital Information Hub’. A first for the industry, this new web based information hub takes consignment visibility to new levels, providing real time data on precise location in transit, *ETA’s at the point of delivery.
The customer is now able to:
- Manifest on-line using a simple data entry screen.
- Track and trace each consignment easily
- Receive a POD within 1 hour of delivery
- Receive and send emails in connection with the status of each consignment.
- Receive information about the customer profile and trading patterns over the past 30 days
The IT division offers a full support capability with remote access for rapid response to customer needs.